Non-Custodial Data & Privacy Standards

Privacy Policy

Your privacy and digital asset security are our top priorities. Moonlist is built on non-custodial architecture — we never ask for, collect, or store your private keys or seed phrases.

Effective Date: June 6, 2026
Last Updated: October 2026
Version 2.4 (GDPR / CCPA / Play Policy)
6 min read

Non-Custodial Architecture & Zero Private Key Access

Moonlist is a non-custodial crypto application. We NEVER request, hold, transmit, or have access to your private keys, seed phrases, hardware wallet keys, or withdrawal passwords. On-chain transaction execution and signing occur locally on your hardware device or connected Web3 browser extensions.

01

Overview & Non-Custodial Commitment

Moonlist ("we", "our", or "us") operates the Moonlist mobile application, website (https://moonlist.app), and agentic intent layer services. This Privacy Policy governs our data handling practices and explains how we handle information across all platforms.

We believe privacy is a fundamental human right. Our architecture minimizes personal data collection to only what is essential for portfolio synchronization, notification delivery, and user account management.

02

Information We Collect

To provide portfolio tracking and multi-chain execution, we collect the following limited data types:

Category Data Types Purpose Storage / Encryption
ACCOUNT Email address, Auth UID User sign-in, cross-device sync, Moon Points balance Google Firebase Auth (AES-256 encrypted at rest)
BLOCKCHAIN Public wallet addresses (EVM 0x..., Solana) Fetching public on-chain balances & transaction history Cloud Firestore user document (UID access-restricted)
DIAGNOSTICS Device model, OS version, crash logs App performance optimization, debugging crash events Google Analytics for Firebase (Aggregated & anonymized)
PREFERENCES Watchlist tokens, alert thresholds, currency choice Customizing portfolio dashboard & price alerts Local Device Storage & Firestore settings

What We NEVER Collect:

  • Private keys, recovery mnemonic seed phrases, or wallet passwords.
  • Government identifiers, Social Security Numbers, or passport scans.
  • Credit card numbers, bank routing numbers, or fiat account credentials.
  • Biometric authentication data (FaceID/Fingerprint remains strictly isolated on your device operating system).
03

How We Use Your Information

We process your data strictly for legitimate business and operational purposes:

  • Service Operation: Syncing your portfolio watchlist, showing real-time token valuations, and updating Moon Points rewards.
  • Notifications: Sending optional price alerts and security updates if enabled.
  • Security & Anti-Fraud: Preventing abuse, bot spam, and verifying legitimate referral reward claims using Firebase App Check and reCAPTCHA Enterprise.
  • App Performance: Monitoring latency and fixing application crashes.

No Commercial Sale of Data: We do NOT sell, rent, or monetize your personal data or public wallet queries to third-party data brokers or advertisers.

04

Data Retention & Automatic Cleanup

We retain personal information only as long as your account remains active. Upon requesting account deletion, all account identifiers, linked public wallet trackers, and point balances are permanently erased from active production databases immediately.

Aggregated, non-identifiable diagnostic metrics (such as crash telemetry logs in Firebase Crashlytics) are automatically purged on a 30-day to 90-day rolling cycle.

05

Third-Party Integrations & Service Providers

Our infrastructure relies on industry-standard cloud providers adhering to rigorous data security frameworks:

  • Google Firebase (Alphabet Inc.): Manages user authentication, Firestore database, App Check security, and cloud hosting infrastructure. Privacy Shield / DPA compliant.
  • CoinGecko & On-Chain DEX Proxies (OpenOcean, 0x): Supplies real-time cryptocurrency price feeds and DEX liquidity quote routing. Requests pass through our serverless proxy without broadcasting user identity.
  • Blockchain RPC Providers (Alchemy, Infura, Solana Foundation): Processes public blockchain read calls for wallet token balances. Calls contain only public wallet addresses.
06

Security & Encryption Architecture

Moonlist employs end-to-end transport layer security (TLS 1.3 / HTTPS) for all network requests. Database records stored in Google Cloud / Firebase are encrypted at rest using AES-256 standard.

Firebase App Check with reCAPTCHA Enterprise safeguards API endpoints against automated bot attacks, relay attacks, and unauthorized payload modifications.

07

User Rights (GDPR & CCPA/CPRA Compliance)

Regardless of your geographic location, Moonlist grants full control over your personal data:

Right to Access

Request a structured copy of all account details and public wallet tracking records associated with your UID.

Right to Erasure

Permanently delete your account and purge all Firestore document records via our automated web portal or mobile app.

Right to Rectify

Update or correct inaccurate profile info directly inside the mobile app or web settings.

Right to Opt-Out

Opt out of optional marketing notifications, crash telemetry reporting, or analytics at any time.

08

Account & Complete Data Deletion Portal

In full compliance with Google Play’s Data Safety and Account Deletion policy, you can initiate account and data deletion at any time without requiring the mobile app to be installed.

Visit our dedicated Account Deletion Portal to execute instant 1-click self-serve deletion or submit a manual erasure request.

09

Children's Privacy Protection

Moonlist services are not directed to or intended for individuals under the age of 18 (or 13 depending on jurisdiction). We do not knowingly collect personal data from children. If we become aware that a minor has submitted personal information, we will take immediate steps to delete such data.

10

International Data Transfers

Our cloud infrastructure is hosted in secure Google Cloud data centers located primarily in the United States and Europe. Standard Contractual Clauses (SCCs) approved by the European Commission are incorporated into our cloud processing agreements to guarantee safe cross-border data transfers.

11

Cookies & Local Storage Policy

We do NOT use invasive advertising tracking cookies or third-party ad networks. We use essential local storage key-value pairs (e.g. moonlist-theme) strictly for UI state persistence (such as dark theme preferences and local session tokens).

12

Frequently Asked Questions & Contact

No. Moonlist is completely non-custodial. Private keys and recovery seed phrases never leave your local device and are never transmitted to our servers or third parties under any circumstances.
Your account record in Firebase Auth, your Firestore profile document, synced public wallet lists, and accumulated Moon Points are immediately and permanently erased. This operation cannot be reversed.
If you lost access to your account or email, email our Data Protection team at info@moonlist.app with the subject "Data Privacy Request". We verify identity and complete requests within 72 hours.
Contact Data Protection Officer (DPO): Email: info@moonlist.app
Web: https://moonlist.app/privacy.html